Privacy Policy

 

Distinctive Trading, LLC ("Distinctive Trading," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.distinctivetrading.io, create an account, purchase products or services, book coaching or other services, communicate with us, participate in our online community, or otherwise interact with Distinctive Trading.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

 

Depending on how you interact with Distinctive Trading, we may collect the following categories of information.

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Information You Provide to Us

 

We may collect information you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Billing or mailing information

• Account and login information

• Purchase and transaction information

• Booking or appointment information

• Information submitted through contact forms, chat, email, or customer-support communications

• Feedback, testimonials, reviews, or other content you choose to provide

• Marketing and communication preferences

• Information you provide when participating in classes, coaching, memberships, communities, or other Distinctive Trading services

 

Payment Information

 

When you purchase a product or service, payment information may be collected and processed by Wix and/or third-party payment processors.

Distinctive Trading generally receives transaction information necessary to process and administer your purchase, such as payment status, transaction amount, billing information, and related records. Full payment-card information may be handled directly by the applicable payment processor rather than stored by Distinctive Trading.

 

Information Collected Automatically

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When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address

• Browser type

• Device type

• Operating system

• Approximate geographic location derived from IP address

• Referring website or source

• Pages viewed

• Date and time of visits

• Website interactions

• Session information

• Cookie and similar technology identifiers

• Technical, diagnostic, security, and performance information

We may use this information for website operation, security, analytics, fraud prevention, and improving our services.

 

2. How We Collect Information

 

We may collect personal information when you:

• Visit or interact with our website

• Create or use a member account

• Purchase an indicator, class, membership, subscription, coaching session, or other product or service

• Schedule or manage a booking

• Complete a form

• Contact us through email, website chat, or another communication method

• Subscribe to communications

• Participate in an online community or service associated with Distinctive Trading

• Interact with social-media features or third-party integrations

• Otherwise provide information directly to us

We may also receive information from service providers that help operate our website, process payments, administer bookings or memberships, provide analytics, or deliver our services.

 

3. How We Use Personal Information

 

We may use personal information to:

• Provide and operate the Distinctive Trading website and services

• Create and administer member accounts

• Process purchases, subscriptions, memberships, and bookings

• Deliver indicators, educational materials, classes, coaching, and other purchased services

• Verify entitlement to digital products or member-only content

• Provide customer service and technical support

• Respond to questions and communications

• Send transactional or service-related notices

• Send marketing communications where permitted by law

• Maintain business and transaction records

• Improve our website, products, services, and customer experience

• Analyze website traffic and usage

• Detect, investigate, and prevent fraud, misuse, security incidents, or unauthorized access

• Enforce our agreements, policies, and legal rights

• Comply with legal, tax, accounting, regulatory, and recordkeeping obligations

• Protect Distinctive Trading, our customers, and others

We may also use aggregated or de-identified information that does not reasonably identify an individual.

 

4. Cookies and Similar Technologies

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Our website is hosted on the Wix platform and uses cookies and similar technologies.

Some cookies are necessary for security, authentication, website functionality, session management, fraud prevention, and other essential functions.

Other cookies or technologies may be used for purposes such as:

• Website analytics

• Remembering preferences

• Measuring site performance

• Understanding visitor behavior

• Marketing or campaign measurement

• Social-media or third-party integrations

Where required by applicable law, non-essential cookies will be subject to appropriate consent or opt-out controls.

You may also manage cookies through your browser settings. Disabling certain cookies may prevent portions of the website from functioning correctly.

 

5. How We Disclose Personal Information

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We may disclose personal information to third parties when reasonably necessary to operate our business or provide our services.

These may include:

 

Website and Technology Providers

 

Our website is hosted through Wix.com. Wix provides website hosting, databases, member functionality, bookings, forms, ecommerce functionality, communications tools, analytics, and other infrastructure used by the site.

 

Payment Processors

 

Payment information and transactions may be processed through Wix-supported payment providers or other payment-processing companies.

 

Business Service Providers

 

We may use vendors that provide services such as:

• Hosting and cloud infrastructure

• Email delivery

• Customer communications

• Analytics

• Scheduling and bookings

• Payment processing

• Accounting

• Fraud prevention

• Security

• Technical support

• Marketing services

These providers may process personal information as necessary to perform services on our behalf.

 

Social Media and Community Platforms

 

Distinctive Trading may link to or interact with third-party platforms such as Discord, Instagram, X, or other social-media and community services.

Information you provide directly to those services is governed by the privacy practices of the applicable third party. Distinctive Trading does not control the privacy practices of independent third-party platforms.

 

Legal and Safety Disclosures

 

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or governmental request

• Protect our legal rights

• Enforce our agreements

• Investigate fraud or misuse

• Protect the security of our systems

• Protect the rights, property, or safety of Distinctive Trading, our customers, or others

 

Business Transfers

 

If Distinctive Trading is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

 

6. Sale, Sharing, and Targeted Advertising

 

Distinctive Trading does not knowingly sell personal information for monetary compensation.

We may use service providers, analytics technologies, social-media integrations, or advertising technologies that receive limited information about website activity.

Depending on the technology used and the law applicable to you, certain transfers involving advertising or tracking technologies may be legally defined as "sharing," "targeted advertising," or a "sale" even when no money is exchanged for the information.

Where applicable, you may exercise the right to opt out of these activities through available privacy or cookie controls or by contacting us at info@distinctivetrading.io.

Where legally required, we also recognize applicable browser-based opt-out signals such as Global Privacy Control.

 

7. Marketing Communications

 

If you receive promotional email from Distinctive Trading, you may unsubscribe using the unsubscribe mechanism included in the communication.

Even if you opt out of promotional communications, we may continue sending non-promotional messages necessary to administer your account, purchases, bookings, memberships, security, or our relationship with you.

 

8. Data Retention

 

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal, accounting, tax, and regulatory obligations.

Retention periods vary according to the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it consistent with applicable law.

 

9. Data Security

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and much of its underlying infrastructure are provided through third-party technology providers, including Wix.

No method of Internet transmission, electronic storage, or information-security system is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials associated with your Distinctive Trading account.

 

10. Your Privacy Rights

 

Depending on your state, country, or jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Confirm whether we process your personal information

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of personal information

• Obtain a portable copy of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain targeted advertising

• Opt out of the sale or sharing of personal information where applicable

• Opt out of certain profiling activities where applicable

• Limit certain uses of sensitive personal information where applicable

• Appeal a decision we make regarding a privacy request

• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable law and may contain exceptions.

 

Exercising Your Rights

 

To submit a privacy request, contact:

info@distinctivetrading.io

Please include sufficient information for us to understand your request.

We may need to verify your identity before fulfilling certain requests. We will use information supplied during verification only as reasonably necessary to authenticate the request.

If we deny a request and applicable law provides a right to appeal, you may appeal our decision by replying to our response or emailing info@distinctivetrading.io with the subject line "Privacy Appeal."

Authorized agents may submit requests where permitted by applicable law. We may require evidence that the agent is authorized to act on your behalf.

 

11. California Privacy Rights

 

California residents may have additional rights under applicable California privacy law, including rights to know, access, correct, and delete personal information and, where applicable, to opt out of the sale or sharing of personal information and limit certain uses of sensitive personal information.

California consumers also have the right not to receive discriminatory treatment for exercising applicable privacy rights.

Requests may be submitted using the contact information provided in this policy.

 

12. Indiana Privacy Rights

 

Where the Indiana Consumer Data Protection Act applies, Indiana residents may have rights including access, correction, deletion, portability, and the right to opt out of certain targeted advertising, sales of personal data, or profiling.

Applicable requests and appeals may be submitted using the procedures described in Section 10.

 

13. International Visitors

 

Distinctive Trading operates from the United States.

If you access our services from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where applicable law requires additional safeguards, consent, contractual protections, or other measures for international transfers of personal information, we will use appropriate measures as required.

 

14. Children’s Privacy

 

Distinctive Trading's website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If we learn that personal information has been collected from a child under 13 in violation of applicable law, we will take reasonable steps to delete it.

A parent or guardian who believes that a child has provided personal information to us may contact info@distinctivetrading.io.

 

15. Third-Party Websites and Services

 

Our website may contain links to websites, applications, communities, social networks, trading platforms, brokers, educational resources, or other services that are operated independently from Distinctive Trading.

This Privacy Policy does not govern those third parties.

We encourage you to review the privacy policies of third-party services before providing information to them.

 

16. Changes to This Privacy Policy

 

We may revise this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal obligations.

When we make changes, we will update the "Last Updated" date at the top of this page.

Material changes may also be communicated through the website, email, or another appropriate method where required by law.

 

17. Contact Us

 

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, contact:

Distinctive Trading, LLC
Website: www.distinctivetrading.io
Email: info@distinctivetrading.io